As a cloud service provider you have a duty of care to provide good service. It is therefore advisable to define clearly what you will and won’t be doing. Such a detailed contract is referred to as a service level agreement (SLA). It may be offered as a separate contract or as a standard part of the quotation.
For more information, call +32 (0)2 808 17 41. You can also leave a message using the form; one of our trainers will then contact you.
When you enquire about our services, we will always first arrange a non-binding introductory meeting by phone, at our office or at your premises.
A reselling agreement sets out the conditions under which a distributor may resell a provider’s software to third parties.
With general terms and conditions, you as a hosting company, web shop or other type of company provide clarity to your customers and safeguard your organisation’s legal position.
In an end-user licence agreement (EULA), you stipulate the usage rights of the acquirer of your software. This is often accompanied by installation, customisation and training by the provider.