Practical continuity management through analysis, preparation and practice.
Continuity disruptions can have major consequences for your organisation. Think of cyber incidents, system outages, supplier issues, staff unavailability, or other events that cause critical processes to be temporarily unavailable.
Business continuity management helps organisations limit the impact of such disruptions and safeguard the continuity of their services. Increasingly, organisations are expected to demonstrate clear insight into their continuity risks, dependencies, and resilience. Various laws and regulations, standards frameworks, and contractual obligations impose requirements in this area.
A Business Impact Analysis (BIA), Business Continuity Plan (BCP) and tabletop exercises are key instruments for addressing these requirements. On this page, you can read what these instruments entail and how they support your organisation in business continuity management.
A Business Impact Analysis (BIA) is an analysis used to determine the potential impact of disruptions on business processes. It examines the processes that are essential to the organisation and the underlying business assets, such as systems, applications, information, suppliers and people.
A BIA helps, among other things, to determine:
In this context, terms such as MTO (Maximum Tolerable Outage), RTO (Recovery Time Objective) and RPO (Recovery Point Objective) are frequently used. These values are used to determine how long a process may be disrupted, how quickly recovery is required and how much data loss is acceptable.
A BIA is relevant when you want to gain insight into the continuity and availability needs of your organisation. This may be the case, for example, when:
By performing a BIA periodically, the continuity plan continues to reflect the actual situation of the organisation.
A BIA typically consists of the following components:
The outcomes of the BIA form the basis for an appropriate business continuity plan.
A Business Continuity Plan (BCP) describes how an organisation responds to disruptions that impact the continuity of its services. The plan includes, among other things, agreements on roles, responsibilities, communication, escalation and recovery.
A BCP can incorporate various incident response plans or scenarios. Examples include scenarios for cyber incidents, failure of critical IT systems, supplier disruptions, prolonged unavailability of a location, or other events that affect continuity.
A tabletop exercise is used to test the BCP in a simulated setting. Participants jointly work through one or more realistic scenarios (incidents/continuity disruptions) and discuss which choices, actions and decisions are required. The outcome is a report containing findings, areas for improvement and recommendations. This input can be used to further enhance the BCP or any supplementary response plans.
ICTRecht supports organisations with:
This results in a practical approach that helps your organisation be better prepared for continuity disruptions and demonstrably work on managing continuity risks.
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