Good general terms and conditions are essential for any business in order to create clarity for you and your customers. The nature of your services, the type of clients you have and your working method all are critical aspects here. General terms and conditions are a set of rules you will use in every agreement you make with a customer. Legal ICT is happy to assist you in checking or drawing up your general terms and conditions.
Meet our legal advisors. They will be happy to assist your organisation with practical advice:
For more information, call +32 (0)2 808 17 41. You can also leave a message using the form; one of our trainers will then contact you.
When you enquire about our services, we will always first arrange a non-binding introductory meeting by phone, at our office or at your premises.
If a party wishes to outsource the processing of personal data to another party, it is legally required to enter into a data processing agreement.
In an end-user licence agreement (EULA), you stipulate the usage rights of the acquirer of your software. This is often accompanied by installation, customisation and training by the provider.
With a Service Level Agreement (SLA), you specify your guaranteed service levels. This makes it clear to your customers what they can expect from you.